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71 – Technical and Commercial support (Call center, Helpdesk….) – Customer Service: Problem Solving and Troubleshooting
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71 – Technical and Commercial support (Call center, Helpdesk….) – Customer Service: Problem Solving and Troubleshooting
70 – Technical and Commercial support (Call center, Helpdesk….) – Phone-Based Customer Service
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70 – Technical and Commercial support (Call center, Helpdesk….) – Phone-Based Customer Service
69 – Technical and Commercial support (Call center, Helpdesk….) – Writing Customer Service Emails
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69 – Technical and Commercial support (Call center, Helpdesk….) – Writing Customer Service Emails
67 – Technical and Commercial support (Call center, Helpdesk….) – IT Service Desk: Customer Service Fundamentals
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67 – Technical and Commercial support (Call center, Helpdesk….) – IT Service Desk: Customer Service Fundamentals
66 – Technical and Commercial support (Call center, Helpdesk….) – Coursera: Technical Suport Fundamentals
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66 – Technical and Commercial support (Call center, Helpdesk….) – Coursera: Technical Suport Fundamentals
65 – Digital mediator – Module 11. E-safety and e-security.Training curriculum for trainers of e-facilitators
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65 – Digital mediator – Module 11. E-safety and e-security.Training curriculum for trainers of e-facilitators
64 – Digital mediator – Module 10. Telematic Procedures – facilitating access to e-services .Training curriculum for trainers of e-facilitators
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64 – Digital mediator – Module 10. Telematic Procedures – facilitating access to e-services .Training curriculum for trainers of e-facilitators
63 – Digital mediator – Module 9. Planning a digital literacy workshop .Training curriculum for trainers of e-facilitators
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63 – Digital mediator – Module 9. Planning a digital literacy workshop .Training curriculum for trainers of e-facilitators
62 – Digital mediator – Module 8. Facilitating job seeking in the telecentre.Training curriculum for trainers of e-facilitators
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62 – Digital mediator – Module 8. Facilitating job seeking in the telecentre.Training curriculum for trainers of e-facilitators
61 – Digital mediator – Module 7. Developing a digital photography workshop in the telecentre.Training curriculum for trainers of e-facilitators
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61 – Digital mediator – Module 7. Developing a digital photography workshop in the telecentre.Training curriculum for trainers of e-facilitators
60 – Digital mediator – Module 6. Getting familiar with Office tools (Open/MS) for developing digital literacy workshops.Training curriculum for trainers of e-facilitators
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60 – Digital mediator – Module 6. Getting familiar with Office tools (Open/MS) for developing digital literacy workshops.Training curriculum for trainers of e-facilitators
59 – Digital mediator – Module 5. Promoting ICT with migrants at the ICT centre. Training curriculum for trainers of e-facilitators
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59 – Digital mediator – Module 5. Promoting ICT with migrants at the ICT centre. Training curriculum for trainers of e-facilitators
58 – Digital mediator – Module 4. Promoting ICT for elderly at the telecentre. Training curriculum for trainers of e-facilitators
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58 – Digital mediator – Module 4. Promoting ICT for elderly at the telecentre. Training curriculum for trainers of e-facilitators
57 – Digital mediator – Module 3. Telecentre sustainability.Training curriculum for trainers of e-facilitators
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57 – Digital mediator – Module 3. Telecentre sustainability.Training curriculum for trainers of e-facilitators
56 – Digital mediator – Module 2. Auxiliary resources to optimise activities in telecentres / ICT centres / libraries.Training curriculum for trainers of e-facilitators
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56 – Digital mediator – Module 2. Auxiliary resources to optimise activities in telecentres / ICT centres / libraries.Training curriculum for trainers of e-facilitators
55 – Digital mediator – Module 1. Building a network culture.Training curriculum for trainers of e-facilitators
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55 – Digital mediator – Module 1. Building a network culture.Training curriculum for trainers of e-facilitators
42 – Web designer – Graphic designer job profile
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42 – Web designer – Graphic designer job profile
31 – Web communication – “Market Academy” Youtube Channel
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31 – Web communication – “Market Academy” Youtube Channel
44 – ERP technician/agent – Free SAP Training | openSAP
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44 – ERP technician/agent – Free SAP Training | openSAP
45 – ERP technician/agent – Open Classrooms
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45 – ERP technician/agent – Open Classrooms
33 – Web communication – Google Digital Workshops
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33 – Web communication – Google Digital Workshops
10 – Network installation program – Netacad – Cisco
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10 – Network installation program – Netacad – Cisco
08 – Data officer/Technician (Basic) – Exercise: Creating a simple console app Visual Basic (VB)
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08 – Data officer/Technician (Basic) – Exercise: Creating a simple console app Visual Basic (VB)
04 – Computer repairer – “#Yes We Build” – Complete pc assembly guide for beginners
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04 – Computer repairer – “#Yes We Build” – Complete pc assembly guide for beginners
68 – Technical and Commercial support (Call center, Helpdesk….) – Customer Service Foundations
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68 – Technical and Commercial support (Call center, Helpdesk….) – Customer Service Foundations